Data Protection
1. Data Protection at a Glance
General Notes
The following provides a clear summary of what happens to your personal data when you visit this website. “Personal data” refers to any information that can personally identify you. Detailed information can be found in the full privacy policy below.
How we collect your data
On the one hand, you provide data directly (e.g., via contact form). On the other hand, certain data is collected automatically or with your consent while browsing (e.g., browser type, operating system, timestamp).
What we use your data for
- Ensuring the website runs correctly
- Analysing user behaviour
- Handling contracts, orders or enquiries made via the site
Your rights
You have the right to free access to, correction of, or deletion of your stored personal data. You may withdraw consent or request processing restrictions at any time. You can object to processing based on legitimate interests or profiling. You also have the right to lodge a complaint with the relevant supervisory authority.
Analytics & third-party tools
We may use analytics tools for statistical evaluation of your browsing behaviour. Details follow in the full policy.
2. Hosting
We host our website with IONOS SE, Elgendorfer Str. 57, 56410 Montabaur. When you visit, IONOS gathers logfiles including your IP address. Their privacy policy applies.
We process data on the basis of Art. 6 (1) f GDPR (legitimate interest) or, if prior consent is given, Art. 6 (1) a GDPR together with § 25 (1) TDDDG. You can withdraw your consent at any time.
We have an order-processing agreement (Auftragsverarbeitungsvertrag, AVV) with IONOS, ensuring GDPR-compliant processing.
3. General Notes and Mandatory Informatio
Data protection
The operators treat your personal data with utmost confidentiality, in accordance with data protection laws including this policy. Internet data transmission (e.g., via email) is not always secure.
Controller details
Hellwage Kommunikation
Susanne Hellwage
Golmsdorfer Str. 25
07749 Jena
Germany
Tel: +49 151 27 15 89 31
Email: mail@hellwage-kommunikation.de
Storage duration
Data is retained until the processing purpose ceases, unless legal retention obligations exist.
Legal bases
Consent (Art. 6 (1) a and/or Art. 9 (2) a GDPR)
Contract performance or pre-contractual measures (Art. 6 (1) b GDPR)
Legal obligations (Art. 6 (1) c GDPR)
Legitimate interest (Art. 6 (1) f GDPR)
TDDDG compliance for device access, cookies, fingerprinting (with consent)
Recipients and data transfer
Data is shared only when legally required, to fulfil contracts, through legitimate interest, or when contractually necessary (e.g., with processors). In case of joint processing, a joint controller agreement is in place.
Withdrawal of consent
You can withdraw consent at any time. Processing before withdrawal remains lawful.
Right of objection
You can object to processing based on Art. 6 (1) e or f GDPR on grounds relating to your personal situation, including profiling. If you object, processing ceases unless there are overriding legitimate grounds or legal claims. You can also object to direct marketing processing.
Complaints
You have the right to lodge a complaint with a supervisory authority in your country (e.g., your usual place of residence or workplace).
Right to data portability
You may request your data in a machine-readable format. If technically feasible, direct transfer to another controller is possible.
Access, correction, deletion
You have the right to obtain confirmation of storage, request details, correction or deletion of data. Contact us at any time.
Restriction of processing
You can request restriction if data accuracy is disputed, processing is unlawful, not needed but necessary for legal claims, or pending a balancing test after an objection.
Encryption
Our site uses SSL/TLS to secure data transmission. A secure connection is indicated by “https://” and a lock icon in your browser.
4. Data Processing on this Website
Contact form
Information entered (incl. contact details) is stored to process your inquiry and possibly follow up. This data is not shared without your explicit consent. Processing occurs under:
- Art. 6 (1) b GDPR, if related to contract/pre-contract
- Otherwise: Art. 6 (1) f GDPR (legitimate interest) or Art. 6 (1) a GDPR (consent). You may withdraw consent anytime. Data is retained until deletion is requested or processing purpose ends (e.g., after enquiry is dealt with), subject to legal retention obligations.
Contact via email, phone, fax
Data provided is stored to process your request and not passed on without consent. Processed under the same legal bases as above. Data retained until deletion, withdrawal of consent, or completion, with legal retention limitations.
5. Plugins and Tools
Google Maps
Our website uses Google Maps by Google Ireland Limited. To display maps, your IP address is stored and typically transferred to the US. We have no control over this transfer.